Airbnb Tries to Behave More Like a Hotel

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Spread the loveTweet Airbnb — the sharing-economy start-up born with a crash-on-my-couch informality — is now trying to professionalize its more than two million “hosts” around the world. Continue reading…


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Life Lessons of Ian Schrager

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Spread the loveTweet At Public, we’re getting rid of bellmen, getting rid of porters, getting rid of concierges. People have suitcases on wheels. Nobody wants bellmen. Continue reading the main…


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Airbnb Hosts More Likely to Reject the Disabled, a Study Finds

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Spread the loveTweet Hosts granted preapproval to 75 percent of travelers who made no mention of a disability, according to the study. That rate fell to 61 percent for those…


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Travel Tips: How to Best Use Your Hotel Concierge

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Spread the loveTweet Photo Credit Lars Leetaru A hotel’s concierge staff can help you fulfill a range of requests to make your trip that much better, but its services are…


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Airbnb Settles Lawsuit With Its Hometown, San Francisco

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Spread the loveTweet Airbnb and another short-term rental company, HomeAway, brought the lawsuit against San Francisco in June over a decision by the city’s Board of Supervisors to fine the…


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Itineraries: Putting the Front Desk in the Hotel Guest’s Pocket

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Spread the loveTweetHotels are spending as much as 6 percent of total revenue on technology, according to Hospitality Technology’s 2017 Lodging Technology Study. Titled “Frictionless Hotels: Enabling the Omni-Experience,” the…


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Inside the Hotel Industry’s Plan to Combat Airbnb

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Spread the loveTweetThe documents provide an inside look at how seriously the American hotel industry is taking Airbnb as a threat — and the extent to which it is prepared…


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